Site Surveys

 

Why should I have a Survey?: In implementing a wireless infrastructure both VAR’s and end users often ignore the value of a professional survey. Such an omission can cost the customer, and reseller dearly. A professional survey not only addresses issues such as bandwidth, coverage, interference and redundancy but can actually save cost in terms of equipment, cabling and configuration. Without a survey all these potential problems are very much left to fate. The effective range of wireless Access Points/Ports is limited both in terms of the use of the most appropriate antennae and the equipment location. Complex environments such as warehouses mean that the propagation of radio signals requires careful consideration and testing. A good survey is an investment NOT a cost!

What does a Survey give me?: All TCi surveys are tailored to the particular customers needs to take account of how the network will be utilised and the level of resilience required. e.g. a survey of a site for use with Voice Over IP (VoiP) technology would usually require a higher level of available bandwidth than a site utilising barcode scanning/handheld technology (PDA’s).

TCi Surveys include a site drawing showing the accurate location for equipment including digital photography of any Access Points/Ports- A cells-of-coverage diagram is also provided. Where A/G surveys are carried out, a Spectrum Analyser sweep is also included. TCi surveys will take account of cabling both in terms of data (Cat5e, Cat6 etc. - max length 90m) from Access Points/Ports to the communications cabinet or Fibre Optic cabling if over 90 metres. Fibre Optic cabling can also be used to link hub/switches to new communications cabinets to branch off from the existing network. TCi will provide a full equipment list and take account of the need for suitable antennae and enclosures to protect Access Points/Ports. As part of any survey TCi will assess safety issues and can provide a Risk Assessment and Method Statement for the HSE management regarding methods of installing the cabling/equipment and the viability of working on an operational site.

 

Should you wish to book a survey from TCi or if you have any questions regarding this service why not Contact Us.

 


Installations

 

TCi offer a comprehensive installation service including full provision and placement of all Cabling, Antennae, Access Ports/Points, Protective Enclosures, Switches and Cab’s. Where required additional equipment, such as Hoists are provided by TCi – costs for this are shown in any quote. All network cabling is certified and tested to the latest British Standard. Mains power cabling is installed by qualified TCi staff and comes with documentation, including schematic drawings showing /referencing any distribution board locations etc. Cabling is clearly and comprehensively labelled and documented using either the existing site identification protocol or TCi’s assigned protocol to suite the end users preference.

 

Where safe and practical, TCi will endeavour to carry out all cabling and installation on operational sites working in empathy with end user operational staff. Where this is not possible an ‘out of hours’ installation service is available.

Where remote site need's to be connected TCi can provide ‘RF Bridging Links’ (Wireless Links between buildings) thus eliminating the need for expensive and inconvenient external cable runs.

 

Should you wish to know more or talk to us about this service please find our details on the Contact Us page or email: enquiries@tcinstallations.co.uk.

 


Configuration

 

As part of TCi’s comprehensive professional services we can carry out full configuration of any WiFi infrastructure. On new installations, where equipment is made available, TCi can carry out much of the configuration prior to installation off site. This serves to minimise any potential delay or disruption and optimise time on site. Where required and practical, TCi will carry out configuration on site working in sympathy with end user operational staff. Where this is not possible ‘out of hours’ configuration is available.

 

Should you wish to know more or talk to us about this service please find our details on the Contact Us page or email:

enquiries@tcinstallations.co.uk.

 

 

Technical Support

 

Technical Support: Customers encountering product problems should, in the first instance, consult the relevant product manual – These can obtained from accessing the relevant Products page and downloading the product pdf file. Where this fails to resolve the issue existing registered customers should email full details of the problem to support@tcinstallations.co.uk or alternatively through the Contact Us page of our website.

 

Where customers have issues with TCi Professional Services they should contact us either by email or call us on 01487 710555 during normal office hours (9am – 5pm, Mon – Friday). Please have at hand all relevant information.